Legal
Privacy Policy
Last updated: 1 January 2025
1. Information we collect
We collect information you provide when registering, including your name, email address, phone number, and school details. For parents and students, we collect application details and document uploads. We also automatically collect usage data such as pages visited, search queries, and device information to improve our platform.
2. How we use your information
We use your information to: provide and improve our services; send application status notifications and school inquiries; process subscription payments via MTN MoMo and Airtel Money; and communicate platform updates. We do not sell your personal data to third parties.
3. Data sharing
School profiles are publicly visible. Application data is shared only with the school you applied to. Parent contact details submitted via school inquiries are shared only with the relevant school. We may share anonymised, aggregated data for research purposes.
4. Data storage and security
Your data is stored on secure servers in Singapore (Supabase) and protected with industry-standard encryption. File uploads are stored on Cloudflare R2 with access controls. We retain your data for as long as your account is active, and for up to 2 years after deletion for legal compliance.
5. Your rights
You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your account and associated data; withdraw consent for marketing communications at any time. Contact us at privacy@eduuganda.ug to exercise these rights.
6. Cookies
We use essential cookies for authentication and session management, and optional analytics cookies to understand how users navigate the platform. You can disable non-essential cookies in your browser settings.
7. Children's privacy
EduUganda is designed to be used by parents and guardians on behalf of their children. We do not knowingly collect personal data directly from children under 13 years of age without parental consent.
8. Changes to this policy
We may update this privacy policy from time to time. When we make significant changes, we will notify registered users by email. The date of the last update is shown below.
9. Contact us
For privacy-related questions or requests, email us at privacy@eduuganda.ug or write to: EduUganda Privacy Team, Kampala, Uganda.